Awami Laboratories
Privacy Policy
We are fully dedicated to protecting your data, keeping your consultations secure, and ensuring your operational privacy.
Awami Laboratories ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website www.awami.com or contact us through any channel. Effective Date: June 2025.
Section 3.1Information We Collect
- Name, phone number, email address, and delivery address when you place an order or register on the website.
- Health-related information voluntarily shared by you when seeking a consultation or advice from our physician.
- Payment information (processed securely through our payment partners — we do not store full card details).
- Browsing data such as pages visited, time spent on the website, and device information (collected via cookies).
Section 3.2How We Use Your Information
- To process and deliver your online orders efficiently.
- To contact you directly regarding your order status, consultations, or inquiries.
- To provide internal, personalised health guidance from our physician where requested.
- To continuously improve our platform's layout, services, and product variants.
- To safely distribute optional updates, functional health tips, or promotional store offers.
- To fully comply with statutory laws and legal regulations in Pakistan.
Section 3.3Third-Party Data Parameters
We strictly do not sell, rent, or trade your personal information to third parties. Information is handled exclusively through authorized functional lanes:
Section 3.4 — Restricted Medical Confidentiality
Any health information you share with Physician Irfan Shahid or our team is treated with strict confidentiality. It is used solely for your care and is never disclosed to third parties without your explicit consent.
Section 3.7Your Retained Legal Rights
- Right to request access to the absolute personal information we hold about you.
- Right to request rapid corrections of any structurally inaccurate operational data.
- Right to request direct deletion of your database entries (subject to legal or logistical requirements).
- Right to immediately opt out of standard promotional newsletter listings.
Section 3.8Policy Amendments
We may update this Privacy Policy from time to time. The updated version will always be available on www.awami.com. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Have a Privacy or Data Verification Query?
Reach out to Awami Laboratories directly through our tracking pathways.
46 Muqudass Park, Gulshan Ravi, Lahore 54500, Pakistan
