Privacy Policy
Awami Laboratories (“we”, “our”, “us”) is committed to protecting your personal information. This policy explains how we collect, use and safeguard data when you use www.awami.com or contact the company through any channel. Effective date: June 2025.
Information We Collect
- Name, phone number, email and delivery address when ordering or registering.
- Health-related information voluntarily shared when seeking a consultation or advice.
- Payment information (processed securely; full card details are not stored).
- Browsing data such as pages visited, time spent and device info (via cookies).
How We Use Your Information
- Process and deliver online orders.
- Contact you about order status, consultations or inquiries.
- Provide personalised health guidance from our physician when requested.
- Continuously improve platform layout, services and product variants.
- Distribute optional updates, health tips or promotional store offers.
- Comply with statutory laws in Pakistan.
Third-Party Data Sharing
- We strictly do not sell, rent or trade personal information. Data is shared only through authorized channels: courier partners, payment gateways, and regulatory authorities (only if mandatory under Pakistan’s governance laws).
Your Rights
- Request access to your personal information.
- Request corrections to your information.
- Request deletion of database entries (subject to legal requirements).
- Opt out of promotional newsletters.
- Contact: WhatsApp 03111222817 · irfan@awami.com · 46 Muqudass Park, Gulshan Ravi, Lahore 54500, Pakistan.